Get in Touch With Us
This page tells you how to reach the editorial team behind Offshore Sportsbooks, what we can realistically help with, and what we can't. We're an independent comparison site covering offshore sportsbooks that accept US players. We don't run any sportsbook, we don't hold anyone's account, and we can't move money — so if your issue is a stuck withdrawal, the first section below matters most.
How to contact us: email the editorial desk at [email protected]. One person reads every message. We aim to reply within two business days, and longer for anything that needs us to re-check a sportsbook's terms.
Age and responsible gambling: this site is for adults 21 and over (18+ where a sportsbook sets that as its minimum and your situation allows it). If betting has stopped being entertainment, call 1-800-GAMBLER, free and confidential, 24/7. Offshore sportsbooks often lack the deposit limits, cool-off periods and self-exclusion tools that US state-regulated operators are required to provide, so those safeguards may simply not exist on the site you're using.
How we make money: some links on this site are commercial, and we may earn a commission if you open an account through them. That doesn't decide rank order, it doesn't buy a better rating, and it doesn't stop us publishing a complaint about a sportsbook we have a relationship with. If you think a review reads like an ad, say so in an email and we'll look at it again.
What to Include So We Can Actually Help
Vague messages get slow, vague answers. A useful one takes two minutes to write:
- The sportsbook name, exactly as it appears on the site you used.
- Dates in US format (MM/DD/YYYY) — deposit date, withdrawal request date, last contact with their support.
- The amount and currency, normally USD, or the coin and network if you used crypto.
- The payment method: bank card, bank wire, money transfer, voucher or player transfer, or a specific cryptocurrency.
- Screenshots of the terms you're disputing — bonus rollover, minimum odds, payout limits, fees.
- Your state, because it affects what options are open to you.
Reasons People Write to Us
- Corrections. A welcome bonus changed, a rollover figure moved, a payment method was pulled for US customers, a market disappeared. These are the messages we act on fastest. Our published figures carry a fact-check date; anything you find that contradicts them is worth sending.
- Payout reports. Tell us how long a withdrawal actually took, what fee came off, and whether KYC was requested mid-payout. Patterns across many readers are more useful to us than advertised timeframes.
- New offshore sportsbooks. If a site has launched and is taking US players, send the domain. We look at the licensing claim, the banking menu, the bonus terms and any track record before it goes anywhere near a ranking.
- Bonus disputes. Most of these come down to rollover, minimum odds or an excluded market. We'll read the terms with you and tell you plainly what we see, including when the sportsbook appears to be within its rules.
- Operator and partnership enquiries. Identify yourself, name the brand, and state what you're proposing. Placement isn't for sale.
- Responsible gambling and self-exclusion. We'll point you to support resources. We can't close an account for you.
What We Can't Do
- Recover funds, force a payout, or intervene in an account dispute. We have no authority over any sportsbook.
- Reset your password, verify your identity, or lift a betting limit.
- Give legal advice on whether betting offshore is permitted where you live, or tax advice on winnings. Both are state-specific and change — consult a qualified attorney or tax professional.
- Supply picks, or promise a bet is a "lock." Nobody can. Betting loses money more often than it makes it, and an offshore sportsbook can delay or refuse payment in ways a state-licensed one generally cannot.
Before You Email About a Slow Withdrawal
Most payout complaints we receive have the same three causes, and you can check all of them faster than we can:
- Unfinished rollover. A bonus that hasn't cleared its wagering requirement locks the balance. Check the minimum odds rule too — qualifying bets below the stated price usually don't count.
- Pending KYC. Offshore sportsbooks often ask for ID only at the first withdrawal. Lighter verification up front means heavier verification later.
- Method or limit mismatch. Many sites pay out only to the method you deposited with, and apply a per-transaction payout limit and a fee. Bank wire is the slowest and usually the most expensive; crypto is typically the fastest advertised route, though the dollar value can move between request and arrival.
If all three check out and you're still waiting, write to us with the timeline. Dated, specific reports are what let us update a sportsbook's reliability notes.
Which Sportsbook Are You Writing About?
Roughly two-thirds of reader mail concerns one of the sites we rank near the top. Here's the context we hold on the three most-mentioned, including the material terms attached to each headline offer. Every one of these offers requires a real-money deposit and a wager — none of them is free money.
| Sportsbook | Headline offer | Editorial rating | Most common reader query |
|---|---|---|---|
| Lucky Rebel | 125% up to $1,250 + 50 FreeBet | 10.0 | Rollover on the matched portion; FreeBet expiry |
| Bovada | 50% up to $250 | 9.8 | Withdrawal method limits |
| BetOnline | $250 in free bets | 9.5 | Qualifying-bet minimum odds |
| BetNow | 125% up to $2,500 | 9.5 | Bonus clearing time |
| Everygame | 100% up to $500 | 9.3 | Deposit method eligibility |
| BetUS | 100% up to $2,000 sports + 25% casino | 9.0 | Split sports/casino rollover |
| Sportsbetting | 50% up to $250 in free bets | 8.9 | Free bet stake return |
| Xbet | 50% up to $200, credit card deposits | 8.6 | Card decline rates |
| MyBookie | 100% up to $1,000, new players | 8.4 | Bonus code entry |
| ApuestaHoy | 200% welcome offer | 8.2 | Terms in English |
Lucky Rebel
It sits at the top of our list because it reads as one of the more complete new offshore sportsbooks we've reviewed — broad market coverage across the NFL, NBA, NHL and MLB plus soccer, golf and MMA, with same-game parlays and live in-play betting rather than a stripped-back core menu. The advertised welcome offer is 125% up to $1,250 plus a 50 FreeBet; like every offer on this page, it carries rollover, minimum-odds and expiry conditions, and those are published on the operator's own promotions page — check them there before depositing, because the conditions are what decide whether a bonus is worth anything. The limitation: it's newer than the established names below it, so there's less of a public track record of paying large withdrawals on time. A high editorial rating from us reflects what we can verify about the product, not a guarantee that your money is safe.
Bovada
Bovada earns its place on reputation and longevity with US bettors rather than on the size of its bonus — the 50% up to $250 welcome offer is modest next to the headline percentages elsewhere, and it too carries rollover and minimum-odds terms. Readers write to us about it mainly for banking questions: crypto payouts are the route most people use, and card deposits can be inconsistent. Its drawback for value-focused bettors is a narrower promotional calendar and pricing that isn't the sharpest in this group on every market.
BetOnline
BetOnline gets mail from bettors who care about odds and limits rather than bonuses — reduced juice on selected lines, deep prop and futures markets, and a racebook alongside the sportsbook. The advertised welcome is $250 in free bets, and free bets typically return winnings only, not the stake, with minimum-odds and time limits applying. The limitation is that the interface carries a lot of legacy clutter on mobile browsers compared with newer sites, and its bonus terms are dense enough that misreadings are a regular source of the disputes we're sent.
Where These Sportsbooks Sit Legally
Everything we cover is licensed outside the United States — commonly Curaçao, Panama or Costa Rica. That is not the same as being authorized by a US state gaming commission or board. States such as New Jersey, Pennsylvania, Michigan and Colorado license online sportsbooks and racebooks and impose real obligations on them: segregated player funds, formal dispute resolution, mandatory responsible gambling tools. Offshore sportsbooks operate outside that system. If a payout is refused, there is no state regulator to appeal to.
Other states restrict or prohibit online sports betting entirely. Using an offshore sportsbook from the US is a legal grey area, and the details differ by state. We can describe the landscape; we can't tell you what's lawful for you personally, and neither can anyone who isn't a licensed attorney in your state. Winnings may also be taxable — treat that as general information and speak to a tax professional.
Minimum age is 21 at most of these sites, 18 at some. Whichever applies, it's non-negotiable, and verification at withdrawal is where underage or mismatched-identity accounts usually come apart.
Beyond the Sportsbook
Nearly all of these operators run more than sports betting. Casino sections with slots, table games and live-dealer rooms sit alongside the sportsbook, usually with separate and steeper wagering requirements — the BetUS offer above is explicit about splitting sports and casino terms. Several also run poker rooms and horse racing racebooks with their own rebate structures. If your question is about a casino balance rather than a bet slip, say so, because the rules are different. Readers comparing casino-side options often find our coverage of casinos operating outside GamStop a useful reference point for how non-regulated sites handle bonuses and verification.
Where Our Ratings Come From
We research rather than test. Nobody on this team claims to have deposited, played or withdrawn at these sportsbooks in order to write a review. What we do is read the published terms, track advertised payout speeds against what readers report, monitor licensing claims, check which payment methods are actually available to American customers, and log complaints. Ratings are editorial opinions, not customer-review scores, and advertised withdrawal times are advertising until reader evidence supports them. Time-sensitive findings on this page were last checked Sep 27, 2026 by Nolan Baxter. Commission doesn't affect position — if that ever changes, we'll say so on the page it affects.
Getting a Useful Reply
Send one clear email to [email protected] with the sportsbook, the dates, the amount and a screenshot, and you'll get a straight answer — including when that answer is that we can't help. Corrections get priority. If you're writing because betting has become a problem rather than a pastime, tell us that instead, and start with 1-800-GAMBLER.